Can I Trust Kinguin?

In times when it's easy to get hustled, everyone has probably asked themselves the question posed in the title. Gaming is an industry that's developing real quick, but unfortunately there's no shortage of scammers in this area either. We'll always repeat "Use a trusted source." Is Kinguin safe? In this text, we'll answer this question, showing how much we value the safety of players.

What is Kinguin? Get to know us better!

Kinguin is a global gaming hub where anyone can buy and sell! Vendors from all over the world can join Kinguin to feature their items, which you, your folks, or your buddies can buy. We say this because our services are already used by 17 million customers around the world. Kinguin works very similarly to well-known platforms like eBay or Amazon. Distributors also list their products there. You don't have to worry about the origin. Kinguin constantly verifies sellers with the well-being of gamers in mind.

How do we verify distributors?

We know security and trust are your top priorities. That's why every seller who wants to sling games on Kinguin has to jump through a vetting process. We dig deep – documents, company history, customer reviews. We only give the green light to sellers who pass with flying colors. We make sure our sellers in every country play by the rules, following all the regulations for game distribution and taxes. We stay on top of the latest laws and adapt to any changes to keep things smooth and secure for you.

What are the keys that you buy?

These are digital products that distributors purchase in bulk from publishers and developers. By doing so, they negotiate prices, which allow you to buy keys much cheaper on Kinguin. If you would like to fully understand the distribution process of game keys, read our article about it. 

What are people saying about us?

We have a really good reputation online. Trustpilot, an open review platform, has awarded Kinguin a rating of 4.1/5, based on nearly 60,000 reviews. We are delighted that we can boast such a high level of trust! In comparison, eBay has a rating of just 1.3/5 on the same platform. Kinguin has also been featured in independent industry publications such as Citizens Journal, All Tech Buzz and SoftoCoupon. Each of these publications emphasizes that Kinguin is a safe source from which to buy games without any worries. 

Why isn't my Kinguin key working?

Key not working? No problem! Double-check the code first. If it's still giving you trouble, our customer service team is just a click away on our website. They'll be happy to help! Do this through the official Kinguin website. We will thoroughly investigate the matter and get back to you shortly. Your code will be exchanged for a new one or we will refund the full amount you spent. We are talking about this because we want to be completely open. We have no secrets. The situation described above is actually an extremely rare case. The purchase of our products that do not work is only 0.4% of all transactions in 2022.

We work with your gaming heroes!

Kinguin is not just made by gamers, for gamers. We're also proud to partner with a variety of influencers who share our passion for quality service, professional customer support, and affordable games. Our gaming influencer ambassadors include Edizderbreite, GamingGuidesDE, Dzinold, Simurgh, HeatoN, Blue and Queenie. Be sure to check out the streams and social media channels of our ambassadors, as they often have discount codes for games that you can use on Kinguin!

Any questions?

Kinguin support is just a click away! Say hello to Milo, our helpful ChatBot, which can be found on the bottom of our website - www.kinguin.net. Whether you have a quick question or a complex problem, Milo can help. He'll either answer you directly or get you connected with the right agent to solve your issue. Don't be shy - we're here to make your Kinguin experience awesome!

So is Kinguin a safe place to buy digital keys?

Enter the world of Kinguin, where unforgettable gaming adventures await you! You will find games for every budget and platform, all in a safe and friendly environment. Join a community of over 17 million players and discover new dimensions of entertainment! We don't mess around with your privacy – legal protections are our middle name. Plus, glowing reviews from gaming giants and the press keep us fueled to constantly improve your experience. Encountered a  problem with Kinguin? Our dedicated customer support team is your trusty companion, always ready to lend a hand. We want your gaming journey to be smooth sailing, so don't hesitate to call for backup! 

So the answer is Yes, Kinguin is a safe place to buy digital products. We deliver a secure marketplace with unbeatable prices, all backed by a team that champions you. So, why wait? Join the millions of gamers who've chosen Kinguin as their ultimate gaming ally!